Philip Crosby

Philip Crosby: Making a wrong...

Philip Crosby: Making a wrong...

Making a wrong decision is understandable. Refusing to search continually for learning is...

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Philip Crosby: Being convinced one...

Philip Crosby: Being convinced one...

Being convinced one knows the whole story is the surest way to fail.

Source:...

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Philip Crosby: The great discoveries...

Philip Crosby: The great discoveries...

The great discoveries are usually obvious.

Source: Reflections on Quality
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Philip Crosby: Change should be...

Philip Crosby: Change should be...

Change should be a friend. It should happen by plan, not by accident.

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Philip Crosby: The audience only...

Philip Crosby: The audience only...

The audience only pays attention as long as you know where you are going.

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Philip Crosby: There is a...

Philip Crosby: There is a...

There is a theory of human behavior that says people subconsciously retard their own intellectual...

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Philip Crosby: No one can...

Philip Crosby: No one can...

No one can remember more than three points.

Source: In The Ultimate Success...

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Philip Crosby: A rule to...

Philip Crosby: A rule to...

A rule to live by: I won't use anything I can't explain in five minutes.

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Philip Crosby: Eliminating what is...

Philip Crosby: Eliminating what is...

Eliminating what is not wanted or needed is profitable in itself.

Source:...

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Philip Crosby: Just being honest...

Philip Crosby: Just being honest...

Just being honest is not enough. The essential ingredient is executive integrity.

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Philip Crosby: In a true...

Philip Crosby: In a true...

In a true zero-defects approach, there are no unimportant items.

Source:...

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Philip Crosby: You don't have...

Philip Crosby: You don't have...

You don't have to be noisy to be effective.

Source: Reflections on Quality
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Philip Crosby: You have to...

Philip Crosby: You have to...

You have to lead people gently toward what they already know is right.

Source:...

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Philip Crosby: If anything is...

Philip Crosby: If anything is...

If anything is certain, it is that change is certain. The world we are planning for today will not exist in this form...

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Philip Crosby: Very few of...

Philip Crosby: Very few of...

Very few of the great leaders ever get through their careers without failing, sometimes...

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