W Edwards Deming: If you can't...

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W Edwards Deming: If you can't...

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If you can't describe what you are doing as a process, you don't know what you're doing.

Source:
-- W Edwards Deming, (Oct 14 1900-1993), US management consultant, statistician, educator; He introduced the revolutionary concept of quality-control methods in industrial production that enabled Japan to become an economic giant.

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