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FRANK's Components of Creativity
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What we are communicates far more eloquently than anything we say or do. There are people we trust because we know their character. Whether they're eloquent or not, whether they have human-relations techniques or not, we trust them and work with them.
Source: In Readers' Digest, Aug 1993.-- Stephen R Covey, (Oct 24 1932-2012), US consultant, author; He is the founder of the Institute for Principle-Centered Leadership; wrote Executive Excellence, 1984.
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