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FRANK's Components of Creativity
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It is an immutable law in business that words are words, explanations are explanations, promises are promises but only performance is reality.
Source: On why management sometimes accepts underachievement, Managing, with Alvin Moscow, Doubleday 84-- Harold S Geneen, (Jun 11 1910-1997), US businessman; He was CEO of ITT (International Telephone and Telegraph), 1959-77.
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