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BUSINESS > business philosopher > Philip Crosby
A rule to...
Vendor: BUSINESS
A rule to live by: I won't use anything I can't explain in five minutes.
Source: Reflections on Quality
-- Philip Crosby, (Jun 18 1926-2001), US business philosopher; He published fourteen books, including Quality Is Free which has been credited with beginning the quality revolution in the U.S. and Europe.