Chief executives, who themselves own few shares of their companies, have no more feeling for the average stockholder than they do for baboons in Africa.

Writing is great for keeping records and putting down details, but talk generates ideas. Great things come from our luncheon meetings which consist of a sandwich, a cup of soup, and a good idea or two. No martinis.

Be willing to make decisions. That's the most important quality in a good leader. Don't fall victim to what I call the "ready-aim-aim-aim syndrome." You must be willing to fire.

I have always believed that it's important to show a new look periodically. Predictability can lead to failure.

Far too many executives have become more concerned with the "four P's" -- pay, perks, power and prestige -- rather than making profits for shareholders.